A day in your operation.

The dashboard brings everything that matters onto one screen: agent status, tickets that have moved, clients not refilled for over 7 days and the money to collect. Every item is one click away from being resolved.

See each agent's route exactly as you set it: which clients they have already reached and which are next. If something comes up, add a client to their route and the agent gets notified on the spot.

You add them to an agent's route and that is it. You configure which products each machine carries, and at refill the agent sees only the configured products, not the whole list.

You request the cleaning and the agent gets notified on the spot. You are told the moment a cleaning is left undone, together with the agent's reason, so you only deal with exceptions.

Every ticket has its own chat in the app. That is where you, the technician and the lead technician talk: request parts, leave notes and photos of what they found on site, and it all stays on the ticket. The status moves Open → Assigned → In transit → In progress → Resolved, with a notification at every step, so you always know where it stands.

They ask the app's assistant in the chat. Every document for your machines is scanned, and the answer comes with a reference to the exact page in the manual. A new person becomes useful from day one.

You type the name into the global search, from any screen, and see everything about them: their tickets, records, reports, stock, the route they are on, the recipe book, documentation and people. One field searches the whole application.

From Central stock. You receive goods straight from an invoice PDF, assign quantities to agents and adjust any product in a table just like a spreadsheet. Any change is visible immediately on every other screen.

In Movements you see what is in the warehouse, what has left and what is in transit, plus the full history of every move. Any quantity has a trail you can trace back.

Every refill becomes a record, labelled by what actually happened: if the agent only loaded products, it is a refill; if the meter reading changed, it is a payment calculated from the client's contract type. You can move the status any time from refill to "to collect" and then to collected.

Reporting shows you collections, cups and consumption by client, by machine, by day and by product. The same figures you saw in the morning, added up across the whole month.